FAQs
1. Methods of payments available ?
We are accepting online payments via Razorpay. We accept Credit Card, Debit Card, Google Pay, Phone Pe, UPI , Paytm and many more.
2. Is COD available ?
Yes.
3. What are the shipping charges?
- ₹30. for prepaid orders.
- ₹70. on COD order
- Free shipping on prepaid order with order amount above ₹999.
3. How can I know about special PROMOTIONS, OFFERS & DISCOUNTS?
You can join us on Facebook and Instagram to get updates about offers & deals. You can also subscribe to our newsletter to get updates.
4. How can I track my order?
You can track your order from 'My Orders' section. There is a button 'Track Order' in front of each shipped order.
5. Why am I not able to track my order?
May be your parcel is not shipped yet. Please wait until it gets shipped or reach out us via chat/mail/call to resolve your issue.
6. What is the standard delivery timings?
Normal delivery time is about 5-6 working days. Local Delivery time is 2-3 days.
7. Is free delivery available?
Yes, For free delivery minimum order amount should be Rs. 999.
8. How secure is my personal information?
PustakCafe adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.